Usma Ghafoor

Usma Ghafoor is a Marketing Specialist at Surani Group since July 2023, bringing a diverse background in customer support and business development from previous roles at Mindbridge and Allied Bank Limited. With experience as a Help Desk Support Analyst and Customer Support Specialist at Mindbridge, Usma developed strong communication and problem-solving skills. Prior to that, Usma served as a Business Development Officer at Allied Bank Limited and worked in customer service at MyTM and METRO Cash & Carry Pakistan. Usma Ghafoor holds a Master of Business Administration in Insurance and Risk Management from Hailey College of Banking and Finance, University of the Punjab, completed in 2017.