Benjamin Peterson

Benjamin Peterson has a diverse work experience that spans multiple industries. Benjamin started their career as a Tech Support Lead at Wyoming.com in 2004, where they managed the morning shift in the call center and organized staff training. Benjamin then moved on to work as an IT Instructional Technology Specialist at Central Wyoming College from 2005 to 2010. In this role, they modernized the college's conferencing environment and migrated connectivity to improve network performance. Benjamin later joined KCWC as a Radio Personality in 2011 and renovated the radio automation and production rooms while developing radio hosting for standalone and team programming. From 2014 to the present, Benjamin has worked at Surescripts, starting as a Customer Support Engineer and progressing to Senior Customer Support Engineer and then Customer Support Manager. In this role, they manage incoming caseloads and focuses on providing web access to medical information. Benjamin is proficient in Salesforce, Microsoft Office Suite, and SQL. Overall, Benjamin brings a wealth of technical expertise and customer support skills to their work experience.

From 2001 to 2004, Benjamin Peterson attended Central Wyoming College, where they pursued an AAS degree in CNT Cisco Networking CCNP.