Nathan A. Hess

Nathan A. Hess has extensive work experience in various roles related to information technology and leadership. Nathan A. is currently serving as the Chief Information Technology & Security Officer (CITSO) at Surgical Notes since 2017. In this role, they oversee multiple technology-related functions such as product management, project management, application development, IT operations, and security.

Prior to Surgical Notes, Nathan worked as the Head of Information Technology, Operational Excellence (Deputy CIO - DaVita Rx) at DaVita Kidney Care from 2014 to 2017. Nathan A. was responsible for IT service management, end-user services, data center services, application support, and solution architecture.

Nathan A. also served as the Vice President of Business Operations, Infrastructure Global Services, Global Functions at AIG in 2014, where they coordinated budgets, led special projects, and managed a team.

Before that, Nathan had a successful career at Dell, starting in 2010, where they held multiple roles including Head of Sales-to-Operations, Infrastructure Services Delivery, Service Assurance and Chief of Staff, Infrastructure Services Delivery, Service Assurance. Nathan A. contributed to significant revenue growth and initiated business transformation efforts.

Other notable experiences include roles at MedeAnalytics Inc, Dell Perot Systems, and Perot Systems Corp, where they worked on customer account management, architecture, implementation, support services, and software development.

Overall, Nathan A. Hess has a diverse background in IT leadership and has excelled in managing teams and driving growth in various organizations.

Nathan A. Hess completed their Master of Business Administration (M.B.A.) degree in Health/Health Care Administration/Management from the University of Massachusetts Amherst between 2016 and 2019. Prior to that, they graduated from Texas Tech University - Rawls College of Business in 2002 with a BBA degree in Management Information Systems. In addition, they hold certifications in First Aid/CPR/AED from the American Red Cross obtained in July 2012, ITIL v3 (2011) Foundation from Dell obtained in 2012, and ITIL v2 Foundation from Hewlett-Packard obtained in 2006.