Product Specialist

Surgical Science is the leading supplier of medical training simulators for surgery and imaging. Our training systems are used by medical training centers and institutions worldwide for practice, validation, and certification of students, surgeons, and medical doctors.

About the Organization

Surgical Science is a simulation company – supplying virtual reality simulators and stand-alone software for medical training to hospitals as well as to the medical device industry. The headquarters are in Gothenburg, with additional offices in Stockholm, Tel Aviv, Cleveland, and Seattle.

The virtual reality simulators are used by medical training centers and institutes worldwide for practice, validation and certification of students, surgeons, and medical doctors. Projects are also run with industrial partners in MedTech, for example to supply software for brand-specific robotic surgery training.

Surgical Science as Your Employer

Surgical Science is a global and continuously expanding organization. You will be a part of a dynamic and creative environment. We make sure to make room for all employees to influence and contribute with their own experience and knowledge. We are confident that diversity is crucial for innovation and growth. We invite you to be part of this exciting journey!

Surgical Science provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities 
Surgical Science brings world class simulators to physicians across the globe. As our new Product and Training Specialist you will be responsible for the following but not limited to:

• Application & Training – educate and train end users on our various simulation platforms.
• Support Sales/Marketing activities (Pre/Post Sale) such as product demonstrations, conferences, and training sessions while emphasizing teaching and key selling points based on specific target audiences.
• Work with doctors, clinicians, and industry professionals of every level.
• Provide support and service in coordination with Global Service personnel.
• Understand internal processes and methodologies, gather feedback from the field in concise form and channel it to the relevant functions to facilitate constant improvement.
• This position requires 50-75% travel.
• Assisting customers and the Sales team when not traveling.
• Responsible for helping manage the U.S. demo system fleet.

The location for this position is the North American Headquarters in Cleveland, Ohio.

Job Summary

The ideal candidate preferably has a dynamic background and experience in technical, clinical, or field training. Prior clinical experience is highly valued, thus allowing the candidate to liaise intelligently with the various medical/clinical and industry professionals we work with. Moreover, this position is fast paced and diverse, so flexibility is important. They are a natural teacher, fast learner, self-disciplined, with high technical capabilities.

Knowledge, Skills and Abilities

More specifically, we are looking for the following profile:

• Excellent communication and presentation skills.
• Familiarity with MIS procedures and medical simulation technologies is highly valued.
• Well-mannered and suave. Able to work in multicultural and geographically distributed environments.
• Self-motivated and proactive with strong organizational skills
• Able to handle multiple projects/tasks and shifting priorities independently with minimal supervision.
• Strong technical and technological adeptness.
• A structured approach to problem solving, handling new challenges with an open mind and an optimistic response.

As a person you see challenges as opportunities, are well organized and an efficient and natural communicator. Multi-tasking is never a problem for you and curious is a word that describes you well. If you recognize yourself in this description do not hesitate to apply!