Daria Nifontova

Daria Nifontova is an experienced customer success and support professional with a strong background in team leadership and operational improvement. Currently serving as the Customer Success Team Lead at SustainCERT since May 2023, Daria previously held various roles at Wix.com, including Global Product Support Group Manager and Customer Care Team Lead, where focus was on enhancing customer experience through collaboration with product teams. Daria's career also includes significant positions at Wrike, such as Customer Support Manager and Assistant Support Manager, emphasizing coaching, quality assurance, and process improvement. Earlier roles include freelance writing for Wonderzine, marketing responsibilities at Playmous, and copywriting for CB Territory, showcasing a diverse skill set in both customer support and content creation.