Bibin Bala Chandra

Bibin Bala Chandra has extensive experience in workforce management and operations, currently serving as Manager of WFM Management - RTA at Sutherland since August 2013. Previous roles at Sutherland include Sr. Associate Manager and Associate Manager, where responsibilities involved managing multiple accounts using various WFM tools, with specialization in LivePerson and Touch Commerce. Prior to Sutherland, Bibin held positions at Vertex Data Science as an MIS Executive, at BSS Computer College as Faculty and Office Coordinator, and at Firstsource Solutions Limited as Customer Service Associate. Early career experience includes roles at Akshaya E Kendra as System Administrator and at National Computers as Faculty and System Admin. Bibin holds degrees in Computer Science from IETE and completed matriculation at St. Marys Higher Secondary School Arakulam.