Sandra Ireland has extensive experience in service delivery and client management, currently serving as Sr. Director of Service Delivery at Sutherland since August 2015. Previous roles include Director of Client Services at IBM from June 2008 to December 2014 and various leadership positions at Sprint Nextel, where responsibilities spanned customer operations, information technology, and quality assurance from January 1994 to January 2006. Earlier career experience includes a supervisory role in financial and revenue reporting at Verizon Wireless from January 1989 to January 1994. Sandra holds a Bachelor of Science in Accounting from Bowling Green State University, earned in May 1985.
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