The Customer Service Team at Sutherland is dedicated to providing exceptional support and solutions to clients and their customers. This team handles customer inquiries, manages cases, offers technical support, and assists with billing issues. Through various roles such as case management, chat support, and tiered technical assistance, they ensure a seamless and positive customer experience, leveraging Sutherland's expertise in process re-engineering.
Anjum Sultana
Customer Support Specialist
Dave Cherry
Customer Success Manager
Kaneshia Hines
Chat Support Specialist
Kerry Emerson
Customer Service Manager
Meredith Couture
Tiered Support Specialist - Cu...
Muniza Qureshi
Customer Service Representativ...
Omar Mohamed
Customer Service Representativ...
Verdeen Barnes
Customer Services Representive...
Vicki Johnston
Premier Support Team Case Mana...
Yulit Nuñez Gonzalez
Customer Service Associate