Lic. Fernando Pinto Arana

CRM Salesforce Business Analyst at Svitla Systems

Lic. Fernando Pinto Arana has over 23 years of professional experience in the IT industry. Lic. Fernando began their career as an IT Business Analyst at Banco Santander, where they developed projects and defined processes and methodologies for banking operating areas. Lic. Fernando then joined AT&T as an IT Coordinator Corporate Accounts, where they were responsible for sales and service maintenance at the metropolitan level.

Following their time at AT&T, Lic. Pinto Arana worked at American Express as a Business Analyst, collaborating with banking areas to define creative vision for user experience and product requirements. Lic. Fernando also led a multidisciplinary team and integrated IT and business operations in Mexico.

Later, Lic. Pinto Arana joined Nissan Motor Co., Ltd. as a Senior BI Analyst, managing regional gerencies and leading projects in data mining and data warehouse integration. Lic. Fernando then moved to Coparmex as an IT Systems Manager, updating and deploying new TI infrastructure and supporting IT management strategies.

Subsequently, Lic. Pinto Arana joined BBVA as an IT Business Partner, managing mobility projects for banking systems and ensuring alignment between business and technology. Lic. Fernando also validated architecture, technical design, and digital security. Lic. Fernando then worked at Emersys de Mexico as a Senior IT Business Analyst, assisting solution providers and government agencies in implementing technical strategies and Agile methods.

Lic. Pinto Arana then joined Tata Consultancy Services, where they held various roles. As a Senior Information Technology Business Analyst, they coordinated data migration activities and defined business rules for the development of pieces. Lic. Fernando also designed architectural solutions and facilitated technical agreements as a Senior ITSM Consultant. Additionally, they created migration strategies for data and infrastructure and supported IT Direction activities.

Currently, Lic. Pinto Arana works at Svitla Systems, Inc. as a CRM Salesforce Business Analyst. In this role, they analyze and gathers business requirements for IT solutions and leads migrations for Salesforce systems. Lic. Fernando also assesses and recommends solution options for BAU and planned changes.

Lic. Fernando Pinto Arana has a diverse education history encompassing various fields of study. Lic. Fernando obtained a Bachelor of Technology (B.Tech.) degree in Computer Science from SEP between the years 2000 and 2003. Following their bachelor's degree, Lic. Pinto Arana pursued a Master's degree in Migration Systems at the Universidad Tecnológica de México from 2013 to 2014.

In order to enhance their professional skills, they obtained certifications in different areas. In 2007, they received a certification in Project Management from STPS. In 2008, they obtained a certificate in Electronic Business and Digital Culture, also from STPS. Later in 2012, they completed a Diploma in Managerial Skills from Harvard Business School. Continuing their educational journey, they completed a Diploma in PMI Project Manager from Netec in 2018.

Lic. Pinto Arana's interests and dedication to professional development led him to pursue further certifications. In 2021, they received a Scrum Master certification from the Scrum Institute. Additionally, they acquired the Scrum Master certified SMC from ScrumStudy in 2022. Furthermore, they obtained the TTP - TIBCO Trained Professional certification from TIBCO Software Inc. in 2013.

To round out their education, Lic. Pinto Arana attended a Bootcamp on Python programming at Artek in 2020.

Based solely on the provided information, it can be inferred that Lic. Fernando Pinto Arana has actively pursued continuous learning and professional growth throughout their career.

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