Vijeyesri Ramaloo

Vijeyesri Ramaloo is an accomplished professional with extensive experience in customer service and operations management across various industries. Currently serving as the B2B Client Service Team Manager at Swarovski since June 2021, Vijeyesri oversees team performance to ensure exceptional service to B2B clients. Previous roles include Assistant Customer Service Operations Manager at Grab, where responsibilities encompassed operational efficiencies and team mentorship, and Customer Service Supervisor at Transcosmos (Malaysia) SDN. BHD, focused on airlines and travel-related projects. Vijeyesri has also held positions at American Express, Tech Mahindra, Virgin Mobile Middle East & Africa, PayPal, and HSBC Global Banking and Markets, accumulating a diverse skill set in client relations, fraud investigation, and investment banking analysis. A graduate of Multimedia University with a Bachelor’s degree in Accounting, Vijeyesri is known for strong analytical skills and a commitment to continuous improvement in customer service operations.