Qian C. is a seasoned professional in customer experience, currently serving as a Business Analyst and Manager of CX Ops Innovation at sweetgreen since April 2016. With a focus on transforming customer interactions, Qian's work emphasizes enhancing the way people approach their meals. Prior to this role, Qian was a Senior Customer Experience Associate at Warby Parker from February 2013 to April 2016, where responsibilities included delivering exceptional customer service across various channels and training new team members. Qian holds a Bachelor of Arts in Philosophy from Baruch College.
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