Shiwani Agrawal

Lead Customer Success Manager at Swipe

Shiwani Agrawal has had a diverse range of work experiences. In 2019, they worked as an Educational Consultant at Elitee for a year, providing guidance and support to students. In 2021, they interned as a Digital Marketing Specialist at RankSoldier International Digital Agency, where they worked in the content creation team and managed tasks efficiently. Shiwani also worked as a Customer Success Associate at Winuall for three months, ensuring customer satisfaction. In the same year, they co-founded The Coffee Centro, an online coffee retail shop, where they played a key role in offering a wide range of coffee and related accessories. Recently, in 2022, they joined Swipe (YC S21) as a Customer Success Manager and is currently serving as the Lead Customer Success Manager.

Shiwani Agrawal attended Amity University, where they obtained a B.Sc. degree in Biotechnology. In addition, they have obtained certifications in Agile Requirements Foundations and Business Analysis Foundations from LinkedIn, in September 2021 and August 2021 respectively.

Links

Previous companies

Winuall logo

Timeline

  • Lead Customer Success Manager

    April, 2022 - present

  • Customer Success Manager

    October, 2021