Royden Edwards

Royden Edwards is an experienced leader in customer support and operations management with a notable career spanning over two decades. Currently serving as the Director of Customer Support Sales and Director of Customer Support Services at Swisslog since July 2015, Royden oversees a team of approximately 75 technical personnel and 6 managers while providing onsite technical services across North and Central America. Prior to this role, Royden was the Warranty & Reliability Manager at Swisslog, where processes were streamlined to enhance customer support during project transitions. Earlier experience includes serving as Plant Manager at Schreiber Foods, leading operations for natural cheese production and managing a workforce of over 160 employees, and as Distribution Team Leader, where Royden supervised an expansion project involving automated systems. Royden's career began at TJX, where outstanding production results were achieved while supervising a diverse team. Educational qualifications include a Bachelor of Arts in Economics from the University of Evansville.