PS

Pedro Silva

Regulatory Affairs Associate at Sword Health

Pedro Silva has worked as a Strategic Analyst and Support Quality and Training Lead at Sword Health since September 2021. Pedro has experience in quality auditing, leadership, interviewing, KPI reporting, and team management. Prior to joining Sword Health, Pedro worked at ManpowerGroup as a Content Reviewer for Play Store Apps. Pedro also has experience as a Customer Service Agent at Concentrix and Sitel Group. Currently, Pedro is pursuing an Associate's degree in Computer Science at the University of the People.

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Timeline

  • Regulatory Affairs Associate

    April 1, 2024 - present

  • Strategic Analyst

    November 1, 2023

  • Support Quality And Training Lead

    March, 2023

  • Senior Member Support Specialist

    January, 2023

  • Member Support Specialist

    September, 2021