Cyril BERLAND

Cyril BERLAND has extensive work experience, beginning in 2010 as a Marketing Promotion Manager at Département Promotion ISC Paris. Following this, they worked at Oxybul éveil et jeux as a Supply Chain Coordinator from September 2011 to September 2012. Cyril then joined Carrefour as an EMEA Product Manager from March 2013 to December 2013. In 2014, Cyril became a Partnerships Manager at Groupon, focusing on France and Benelux. From June 2015 to November 2016, they worked at Yieldify as an Account Manager, contributing to significant year-on-year growth. Cyril then transitioned to the role of Senior Customer Success Manager at Yieldify from November 2016 to October 2017. Cyril later became a Service Team Leader - Customer Success at Yieldify, managing a team of Customer Success Managers, Consultants, and a Technical Project Manager from October 2017 to January 2019. Recently, they are employed at Swrve, where they held the position of Senior Customer Success Manager EMEA from January 2019 to March 2022. Currently, Cyril serves as the Lead Customer Success Manager for EMEA at Swrve, starting in April 2022.

Cyril Berland earned a Master's degree in International Business & Management from ISC Paris, which they attended from 2009 to 2013. Cyril also completed a 2-year intensive program at Lycée Saint Just in Lyon to prepare for the "Grandes Ecoles de Commerce" competitive examination, from 2007 to 2009. Prior to that, they obtained a Baccalauréat in Sciences & Mathematics from Cité Scolaire Internationale in Lyon, which they attended from 2004 to 2007. In terms of additional certifications, Cyril obtained the Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in January 2023.