Ravi Kumar

Ravi Kumar is a seasoned professional in IT service management, operations management, and automation with a strong background in leveraging ITSM and ITOM tools. Currently serving as a Senior Product Engineer at Symphony SummitAI since August 2022, Ravi has previously held positions at Wipro Limited as a Senior Technical Analyst, at CMS IT Services Pvt. Ltd. as a Senior Technical Consultant, and at Progressive Infotech Pvt. Ltd. as a Team Lead. Ravi's expertise encompasses a variety of monitoring and management tools, including Symphony SummitAI, ServiceNow, Nagios XI, Zabbix, and Solarwind, as well as application performance management tools such as Dynatrace and AppDynamics. Ravi holds a B.Tech in Electronics from Bharati Vidyapeeth, completed in 2012.