Jessica Souza

Jessica Souza has a diverse work experience in the field of technical support and customer success. Jessica started their career as a Teleservices Supervisor at Lightbridge and later moved on to roles such as Technical Support at the same company, Senior Client Support Specialist at Newmediary Inc, and Product Support Analyst at IBM Kenexa. Jessica then served as the Manager of Technical Support Services at Kenexa, before taking on the role of Customer Success Operations, Systems Lead at Symphony Talent. Throughout their career, they have demonstrated strong leadership skills, technical expertise, and a commitment to delivering excellent customer service.

Jessica Souza attended Massachusetts Bay Community College from 1995 to 1997. No degree or field of study was specified during this time.