Kaosar Ahmed

Kaosar Ahmed has a strong background in IT support and technical roles. Kaosar currently works at Symphony as a Senior Solutions Architect, where they started in 2017. Prior to this, they held various roles at Symphony, including Developer Relations Technical Lead, Senior API Support Technical Lead, Lead API Support Engineer, and API Support Engineer.

Before joining Symphony, Kaosar worked at kCura as an Application Support Engineer from 2016 to 2017. Kaosar also gained experience at companies such as Sailthru and Hobsons, where they held roles as a Client Support Engineer and Global Client Support Specialist, respectively.

Kaosar's career started at Havering Council, where they worked as an ICT Support & Admin Assistant, providing support to Havering Schools and Teachers. Kaosar also played a role in setting up and maintaining the online course booking system for the council's CEME Centre. Prior to this, they worked as a Customer Service Adviser & Sales Assistant at Comet PLC, where they excelled in achieving sales targets and providing excellent customer service.

Earlier in their career, Kaosar had a role as an ICT Support professional at Dredsner Kleinwort Wasserstein, where they gained valuable experience repairing computers for traders and providing technical support in a high-demand trading environment. Kaosar also worked briefly as a Retail Consultant at WH Smith.

Overall, Kaosar has a diverse and extensive background in IT support, technical roles, and customer service, demonstrating their versatility and expertise in these areas.

Kaosar Ahmed attended the University of Greenwich from 2007 to 2010, where they obtained a Bachelor of Science (Honours) degree in Business Computing. Prior to that, they attended Warren 6th Form from 2005 to 2007, and Warren Comprehensive School from 2000 to 2005. Furthermore, Kaosar Ahmed has obtained additional certifications, including being a Symphony Certified Bot Developer (Java) from Symphony.com, which they obtained in February 2021, and a Symphony Certified Developer, which they obtained in May 2020.