Arjen Koomans

Arjen Koomans is an accomplished director and principal consultant at Synechron, responsible for the Client Life-cycle Management and Financial Crime practice in Amsterdam, with a focus on enhancing customer experience and optimizing financial services processes. With extensive experience at ING Commercial Banking, Koomans held roles including Head of Client Services Solutions, where a global strategy for Client Services was developed, and Programme and Change Manager, leading major transformations to enhance customer experience. Koomans has also contributed to securities services and held various roles in project management and business analysis within ING. Educational accomplishments include the Strategy Execution Programme at INSEAD and a Master's degree in International Economics from Radboud University.