Samantha Lightfoot currently serves in a Client Success role at Synectics Solutions, focusing on building strong relationships with clients in the Finance and Insurance sector. Responsibilities include client retention, fraud strategy implementation, and engaging with various levels of client organizations. Previously, Samantha worked at Vodafone for over a decade, progressing from a Corporate Customer Service Advisor to a Team Representative for Process Improvements, advocating for enhanced processes and project management. Earlier experience includes a Sales Assistant position at Primark Stores Ltd. Samantha holds a Bachelor of Arts degree in English and Journalism from Staffordshire University.