Operations · Full-time · Calgary, CA
Manager of Business Development
SysGen Solutions Group is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what makes a company great. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience.
Manager of Business Development is a strategic leader responsible for driving the expansion of business opportunities, increasing revenue, and enhancing market presence. This role requires a dynamic individual with a strong background in strategic planning, market analysis, and relationship management. The Manager of Business Development will work closely with cross-functional teams to develop and execute strategies that align with the company's long-term objectives.
Perks & Benefits – What’s in it for you?
Canada’s Top 100 Small & Medium Employers (2018, 2019, 2021, 2022)
Alberta’s Top 75 Employers (2017, 2018, 2022)
Canada’s Top Growing Companies by The Globe and Mail(2019 & 2021, 2022)
CDN Top 100and CRN MSP 500awards (2015-2021)
Top Managed Services Provider by Channel Futures(2022, 2023)
Key Responsibilities:
Lead and manage the business development team, setting clear objectives and performance targets
Drive the company’s growth objectives by meeting or exceeding established performance metrics, revenue targets, and key business milestones
Oversee business development staff to build a high performing team. Responsible for hiring decisions, training, mentorship, and development
Create plans and strategies for developing / commercializing the Sales units to achieve the company’s overall technology sales goals while maintaining the delivery of quality solutions
Lead the exploration and development of new business opportunities, partnerships and customer segments.
Set clear expectations for team performance, monitor progress, and provide constructive feedback to drive individual and team accountability to Key Performance Indicators
Work with Operations leads to ensure strategic initiatives are integrated into daily operations. Monitor and evaluate the effectiveness of implemented strategies, adjusting as necessary using data for decision making. Work closely with the President and other management to align operational objectives with overall company goals
Maintain clear and honest communication about progress, challenges, and results with stakeholders, providing regular updates and detailed reports
Provide detailed and accurate sales forecasting and performance reporting
Utilize data and analytics to inform strategies and decisions, ensuring that all initiatives are aligned with the overall business goals and deliver measurable results
Understand client needs and market trends to provide tailored solutions and drive client satisfaction
Prepare and present reports on growth performance, market trends, and competitive landscape to senior management
Identify opportunities for process improvements and implement solutions that enhance efficiency, productivity, and profitability
Create & drive an innovative approach to business development with continuous improvement in systems, services, processes and standards
Working with business development team to engage in high-level negotiations to increase revenue and build strong relationships with clients
Collaborate with marketing, product management, and operations teams to align growth strategies with company initiatives
Provide regular performance feedback, recognition, and conduct performance reviews
Represent the company at industry events, conferences, and networking functions
Travel may be required throughout SysGen’s geographical area (Alberta & BC) based on business needs and client interactions
Knowledge and Skill requirements:
8+ years’ experience in business development and growth strategy with a minimum 5 years’ in a managerial role
Bachelor’s degree in business administration, marketing, or a related field.
Ensure team develop a mixed sales funnel of short-term, mid-term and long-term prospects that align with SysGen’s ideal client
Experience in managing high-value sales cycles and key accounts
Proven track record of successfully developing and executing growth strategies
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in vendor events
Strong problem-solving skills to navigate complex business challenges
Foster a collaborative and high-performance culture within the team
Proficiency in CRM software, business intelligence tools, and Microsoft Office Suite
SysGen employees are guided by our 8 Guiding Principles:
Collaboration Communication
Consistency Expectations
Innovation Integrity
Relationships Responsibility
SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.