Megan Jones

Megan Jones, MSML, currently serves as Principal Customer Experience Manager at T-Mobile since September 2008, with a comprehensive background in sales operations and team management. Previous roles at T-Mobile include Senior Manager for Sales Operations and various leadership positions managing sales excellence and branded channel programs. In parallel, Megan operates as an Independent Travel Agent at Magical Moments Vacations. Earlier experience at Sprint encompassed managerial and program management positions, focusing on dealer channel strategies and sales coaching. Megan's career began at Best Buy as an Operations Supervisor. Educational credentials include a Master of Science in Management and Leadership, a Project Management Certificate, and a Bachelor of Applied Science in Management and Organizational Leadership.