Alex Helfen is an experienced Manager in Technical Services, Training Specialist, Product Support Engineer, and Product Support Specialist. Previously worked in customer support roles at Airbnb and Apple, in addition to being an Orientation Leader at Northeastern University. Skilled in troubleshooting, providing personalized support, and developing training materials for various software and hardware solutions. Holds a Bachelor of Science degree in Music Industry from Northeastern University.
March, 2024 - present
October, 2020
November, 2016
December, 2015
Manager, Technical Services at The California Endowment
Manager Technical Services at MVS ACMEI Technologies Pvt Ltd
Manager, Technical Services And Planning - Information Services at United Regional
Senior Manager Technical Services at Overbury
Manager, Technical Services at August
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