Larissa Almeida is a skilled professional with a diverse background in product analysis, customer support, and education. Currently serving as a Product Analyst in Support Operations at T2 Systems since September 2023, Larissa previously held positions at Grid as a Support Specialist and at Nubank where roles included Product Ops and Customer Experience Analyst. Early career experience includes a Customer Success Analyst role at enjoei.com, an English Instructor position at ECC English Conversation Course, bilingual customer service at Bradesco, and teaching at CCAA. Larissa holds an Associate's degree in Social Sciences from University Canada West, a User Experience course from Centro Universitário Belas Artes de São Paulo, and a degree in International Trade from Centro Universitário Senac.