John Souve

John Souve has a diverse work experience spanning over several companies and roles. John is currently working as a Project Manager at Taco Comfort Solutions since 2021. Prior to this, they worked at Data Agility Group, Inc. (DAG) from an unspecified start date in 2017, where they held the position of Senior Project Manager. In this role, John facilitated cross-functional teams, analyzed processes, and implemented streamlined procedures to enhance efficiency and achieve project objectives. John also managed national and international data migration projects, coordinated physical server relocations, contributed to the development of onboarding policies, and identified areas for improvement.

Before joining DAG, John worked at Verizon from 2012 to 2015 as an MTS III Spec-IT Project Manager. In this role, they analyzed demand hours and actual hours for application developers, developed an Excel model to monitor employee training progress, and verified invoices from vendors delivering application development services.

In 2011, John worked as a Supervisor of Technical Customer Service at Verizon Communications, where they coordinated problem resolution and analyzed call and trouble ticket data. From 1997 to 2010, they held various roles at Verizon, including Specialist/Supervisor and System Analyst & Programmer. In these positions, they resolved application, network, and operational problems, analyzed call and trouble ticket data, and served as a point of contact for hardware expansion.

Prior to their tenure at Verizon, John worked as an Organics Manager at Mitkem from 1995 to 1997. In this role, they were responsible for managing organic operations.

Overall, John Souve has extensive experience in project management, process analysis, and problem resolution across various industries and organizations.

John Souve earned a Bachelor's Degree in Environmental Studies from the University of Rhode Island from 1982 to 1987. John further pursued their education and obtained a Master of Business Administration (M.B.A.) with a focus on Computer Information Systems from Bryant University from 2000 to 2005. In addition to their degrees, John Souve holds a certification in Project Management Professional (PMP) from the Project Management Institute. The specific month and year of obtaining this certification are not provided.