Muhora Wuyckens

Team Lead Executive Customer Relations at tado˚

Muhora Wuyckens has a diverse work experience. From 2019 onwards, they have been working at tado°, initially as a Customer Success Manager, responsible for delivering product consulting and technical support to all customers. They were also involved in managing expectations and identifying potential issues requiring escalations. In October 2020, they transitioned into the role of a Team Manager for Executive Customer Relations, where they led a team and provided support and guidance.

In April 2022, Muhora Wuyckens was promoted to a higher position within tado° and became the Team Lead Executive Customer Relations, where they continued to lead a team in their work and responsibilities.

Prior to their role at tado°, Muhora Wuyckens worked at Teleperformance Portugal starting in 2018. They began as a Customer Service Agent, providing product support for a specific insulin pump called "Omnipod" for customers in both the Dutch and UK markets. In January 2019, they were promoted to the position of Teamleader, where they effectively led the back office team, motivating the agents to perform better and ensuring efficient communication of information.

Earlier in their career, Muhora Wuyckens worked as a Barmanager at Via Via Reiscafe Joker from 2011 to 2017. They also had experience as a Clinical Psychologist at Universitair Psychiatrisch Centrum (UPC) from 2014 to 2015.

Additionally, Muhora Wuyckens worked at Flying Service as a werkstudent from 2012 to 2014, and at Bucargo Luchthaven as a jobstudent from 2008 to 2012.

Muhora Wuyckens completed a Master's degree in Clinical Psychology at Vrije Universiteit Brussel from 2013 to 2015. Prior to that, from 2008 to 2010, Muhora obtained a Bachelor's degree in Psychology from KU Leuven. In 2016, Muhora also attended BTC- Belgian Development Agency to study Information Cycle on International Cooperation and North-South Relations. There is no information provided regarding Muhora's education at Paridaens.

Links

Previous companies

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Timeline

  • Team Lead Executive Customer Relations

    April, 2022 - present

  • Team Manager Executive Customer Relations

    October, 2020

  • Customer Success Manager

    October, 2019

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