Rachel Wallberg

Rachel Wallberg has a diverse work experience spanning multiple roles and industries. Rachel has most recently worked as a Product Manager at Tails.com since 2020. Prior to that, Rachel held various Product Manager positions at Cancer Research UK (CRUK) from 2017 to 2020, where they were responsible for managing the development and stability of the CMS for the main CRUK websites, working on e-commerce features and the checkout process, and creating a vision and scrum team for the Gift Aid product. Rachel also worked as an Online Operations Manager (Digital payments) at CRUK from 2015 to 2017, where they focused on electronic and online payment systems and collaborated with the Payments Product Manager.

Before joining CRUK, Rachel worked at Gumtree.com as a Sales Operations Manager from 2013 to 2015. In this role, they oversaw the operational sales process and managed a team supporting over 100 sales staff and managers. Rachel also worked as a Senior Sales Operations & B2B Marketing and a Sales Operations Executive at Gumtree.com, where they handled sales and finance queries and worked on B2B email marketing strategy.

Additionally, Rachel has experience as an Operations Manager at Factory Entertainment, where they specialized in bespoke collectables and managed client queries, invoices, shipping costs, and packing requirements. Rachel also worked as an Administrative Assistant at Popco Ltd in 2008.

Overall, Rachel Wallberg has a strong background in product management, operations, and sales support, with a focus on e-commerce, digital payments, and customer service.

Rachel Wallberg completed their Bachelor of Arts (BA) degree in English at the University of Nottingham from 2005 to 2008. In addition, they obtained the "Product Management Foundations" certification from Mind the Product in May 2018, and the "Certificate in Coach Mentoring" from The OCM Group Ltd. in November 2016.