Yara Elshamy

Yara Elshamy currently serves as the Customer Care Assistant Manager at Taj Misr Developments since July 2020, where responsibilities include leading the call center team and managing customer care operations. Prior experience includes roles at Misr Italia Properties as a Contact Center Agent and at Maxim Investment Group, where Yara managed inbound calls and handled customer inquiries. Early career experience includes working as a Tele Sales Advisor at Wasla Outsourcing, focusing on product information, order management, and account reviews. Yara holds a Bachelor of Commerce degree from Helwan University, completed in 2017.