AG

Asaf Gaon

Director Technical Support at Takeoff Technologies

Asaf Gaon has a diverse work experience spanning several companies in the technology and operations field. Asaf began their career at Hebrew University Computer Center as a Tech Support Associate from October 2007 to March 2009. Asaf then worked at AMS - Innovative Compliance as a Customer Support Specialist/QA Analyst from March 2009 to May 2010. Following that, they joined RRsat as a Network Operations Center Specialist from July 2010 to December 2010.

Gaon then moved on to EnerNOC, where they held two roles. First, as a Support Analyst from August 2011 to March 2013, where they monitored and supported load curtailment activities of commercial and industrial power providers. Later, they became a Dispatch Operations Analyst from April 2013 to August 2014, gaining expertise in demand response and energy efficiency solutions.

Starting in 2014, Gaon joined athenahealth, starting as a NOC Application Services Associate from September 2014 to February 2017. Asaf provided tier 3 support for production applications and infrastructure, while also contributing to incident management and documentation. Asaf then moved on to a managerial role, becoming the Manager of NOC Application Services from February 2018 to June 2019. In this position, they managed a skunkworks-like team focused on performance analysis and cross-departmental collaboration. Finally, they served as the Senior Manager of Engineering - Logging, Metrics, and Metrics team & NOC Application Services from June 2019 to April 2020.

Currently, Gaon works at Takeoff Technologies, Inc. as the Senior Manager of Technical Support since April 2020. Asaf has recently taken on a new role as the Director of Technical Support from March 2022.

Asaf Gaon obtained a Bachelor's degree in Political Science and Government from The Hebrew University of Jerusalem. Asaf completed their studies at the institution from 2007 to 2009.

Links

Previous companies

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Timeline

  • Director Technical Support

    March, 2022 - present

  • Senior Manager, Technical Support

    April, 2020

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