Dexter Calayo

Dexter Calayo is an accomplished technology leader with extensive experience in telephony and IT infrastructure management. Currently serving as the Global Telephony Manager at Tala since February 2020, Dexter successfully overhauled the organization's telephony systems and implemented cost-saving solutions. Previous roles include IT Director at Global Integrated Contact Facilities, where Dexter led major infrastructure audits and CRM development, and General Manager at Sure Step Outsourcing, focusing on recruitment process outsourcing and compliance projects. Dexter has also contributed significantly as a Technical Manager and Information Technology Manager in various organizations, leading initiatives that drove efficiency, compliance, and substantial savings. Dexter holds a BS in Geodetic Engineering from the University of the Philippines.