Product Management Team

The Product Management Team at Talkdesk is responsible for the strategic direction and development of the company's contact center solutions. This includes overseeing the adoption of AI technologies, enhancing industry-specific experience clouds, and delivering innovative digital customer service applications. The team collaborates cross-functionally to ensure that Talkdesk's platform meets market needs and drives superior customer experiences, leading to higher satisfaction, cost savings, and profitability for their clients.