David brings 20+ years of business consulting and operational experience in the contact center and customer experience market, supporting some of the largest brands in financial services and telecommunications.
David is a resourceful and strategic leader with a singular focus on the customer, and ensuring they are successful. David has held leadership positions with several management consulting firms, including Arthur Andersen, IBM Global Services, KPMG Consulting and Teletech Holdings. David holds a B.S. and an MBA from Texas A&M University.
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