Natalie Hitchcock

Natalie Hitchcock is a seasoned professional in customer support with extensive experience in various roles across multiple companies. Currently serving as a Senior Client Support Representative at Talkspace, Natalie enhances customer satisfaction by efficiently addressing client concerns through diverse communication channels. Prior experience includes roles at Melio, ThrivePass, CyberGRX, and ezCater, where Natalie consistently delivered exceptional service, managed complex inquiries, and exceeded performance metrics. With a strong background in customer service, including experience in claims processing and assessment management, Natalie possesses a proven track record of effectively resolving client issues and maintaining high levels of professionalism. Natalie holds an Associate of Arts degree in Graphic Design from Front Range Community College.