Danny Sullivan

Danny Sullivan has a diverse work history spanning several industries. Danny began their career at GE Capital as a Sales Director from 1989 to 1996. Following this, Sullivan worked at BT Global Services, where they served as VP of the Internet Service Provider Group. During their time there, they managed the Wholesale ISP sales and customer services operations, launching various services to over 800 service providers in the UK.

Danny then joined Affinity Internet plc as Divisional MD from 2001 to 2002 before joining BT Syntegra as UK Sales Director. In this role, they were responsible for relationship management, proposition development, and sales targets for Systems Integration opportunities. Danny also worked closely with major technology companies such as Microsoft and Oracle.

In 2005, Sullivan became the Chief Operating Officer at Plusnet plc, an AIM listed ISP. During their tenure, they developed strong network engineering skills and implemented customer-centric portal-based automation, making the operation highly efficient. Danny also managed the hosted Corporate Teleworker solution for BT Global Services.

In 2006, Sullivan moved to Pipex Communications as the Product & Operations Director. Danny was responsible for managing residential and SME internet customers, handling functions such as call center/sales compliance, billing, product development, provisioning, and product launches.

From 2008 to 2012, Sullivan worked as the Director of Reseller Operations at Tiscali Business Services (now TalkTalk Business). Danny managed a large number of direct and indirect customers, focusing on broadband, telephony, and network-centric IT services. Danny also oversaw provisioning for residential customers while working with IT partners to deliver new functionality.

Since 2012, Sullivan has been with TalkTalk Business as the TTB Director of Customer Service Architecture. In this role, they managed a service management team and played a key role in developing the TTB EG service model. Danny also led various strategic projects and achieved significant milestones, including migrating customers from BTW and developing a successful Ethernet business.

Overall, Danny Sullivan's work experience demonstrates a strong background in sales, operations, customer service, and telecommunications.

Danny Sullivan attended Greenshaw Comprehensive from 1974 to 1980, but there is no information regarding their degree or field of study during that time. From 1982 to 1986, they studied at The Manchester Metropolitan University and obtained a 2:1 degree in Business & Finance (Hons).