Ray Bowyer

Technical Support Specialist at Taos

Ray Bowyer has extensive experience in computer repair, training, problem solving, virus removal, and networking. Ray has their own business, www.RayBowyer.com, where they provide computer repair and services for businesses and homes in the Boise, Idaho area. Ray has over 30 years of computer support and customer relationship experience, supporting Windows-based computers, tablets, smartphones, and related accessories.

In addition to their own business, Ray has worked as a Technical Support Specialist at Taos, providing technical support to clients' technology users. Ray also worked as a Service Desk Specialist and Technical Consultant on a short-term project to resolve historical and current service desk tickets for customers.

Ray has also served as an IT Operations Center Administrator for Agree Technologies & Solutions, where they were part of a team responsible for 24/7 infrastructure monitoring, incident management, and end-user troubleshooting. Ray has worked as an IT contractor at Experis IT and held various roles at U.S. Courts - Dist. of Idaho, University of Idaho, and Innovative Micro Assistance, all involving computer support and consulting.

Throughout their career, Ray has gained expertise in hardware and software troubleshooting, purchasing, maintenance, repair, and training. Ray has excellent people skills and is effective in working with individuals of varied backgrounds, education, and experience.

Ray Bowyer has a Bachelor of Science degree in Computer Science with a specialization in Data Processing from the University of Idaho. Additionally, they have completed SalesForce Administration Training and Certification Preparation through FutureForce - SaaSFocus, salesforce, Idaho Dept. of Labor, & Meridian (Idaho) Library District, with the course finishing in July 2016. Ray Bowyer also holds a High School Diploma from Skyline High School, where they studied Computers, Math, Spanish, German, and Latin. In April 2015, Ray Bowyer obtained a certification in CJIS Security & Awareness Course - Level 3 CJIS Security Test from the Criminal Justice Information System.

Links

Timeline

  • Technical Support Specialist

    October, 2016 - present

  • Service Desk Specialist Technical Consultant

    August, 2016