Mimi Roosli

Mimi Roosli has extensive experience in customer success and account management, particularly in the nonprofit sector with the Taproot Foundation since September 2016, focusing on Salesforce implementations. As a partner at Simpatico Solutions, Mimi provides consulting services in software and volunteering opportunities. Previous roles include positions as Customer Success Director at Entytle, Customer Success Manager at getTalent and Fitbit, and CRM Product Manager at Sungevity, where optimization of CRM processes and implementation of systems were key responsibilities. Additionally, experience includes CRM Practice Manager at Brainsell Technologies and Principal Sales Engineer at SugarCRM. Mimi holds a Bachelor of Science in Electrical Engineering from Duke University and a certificate in Digital Marketing from the University of Illinois Urbana-Champaign.