Giovanni Agyei

Escalation Manager at Taptap Send

Giovanni Agyei has a diverse work experience, starting in 2012 as a Customer Service Advisor at Silver Lined Solutions. From 2014 to 2014, they worked as an Italian Interpreter at Pearl Linguistics Ltd. In 2015, they gained experience as an Administrative Assistant at Lycamobile Group. Following this, in 2016, they joined ASOS.com as a Customer Service Specialist and later became a Senior Customer Service Advisor. Most recently, in 2020, Giovanni joined Taptap Send, where they initially worked as a Multilingual Client Relationship member and then moved on to become the Customer Support Team Lead in May 2021.

Giovanni Agyei completed a Bachelor of languages with a focus on European languages from Universita' di Modena e Reggio Emilia, starting in 2009 and finishing in 2012. Further education information is not provided. Additionally, Giovanni obtained the Ielts C1 certification, but details regarding the institution, month, and year of obtaining this certification are not specified.

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