Mahmoud Fawzy is an experienced IT professional currently serving as an IT Support Engineer at Taqeef since December 2022, where responsibilities include frontline IT support and user guidance in problem-solving. Prior roles include IT Support Specialist at iTEAM SYSTEMS, leading a team in the installation and configuration of various IT solutions, and Information Technology Infrastructure Specialist at Teleperformance, managing VoIP deployments. Earlier experience includes work as an Information Technology Help Desk staff at Raya Contact Center and military service as a Communications Technician in the Egyptian Army. Mahmoud holds a Bachelor’s Degree in Electrical, Electronics, and Communications Engineering from Minufiya University.