Senthil Nayanar S

Sr. Customer Success Manager at Targetbay

Senthil Nayanar S has held a variety of roles in the past 13 years. In 2007, they were a Customer Service Representative at HCL Technologies. In 2009, they moved to Convergys as a Senior Technical Support Officer. In 2010, they joined Sutherland as a Senior Customer Service Executive. In 2011, they were a Sales and Business Development Manager at SMARTEK CONSULTANCY SERVICES INDIA PRIVATE LIMITED. In 2013, they were a Business Development Manager at Oceonic. In 2017, they were a Manager at eServ Solutions. Most recently, in 2018, they became a Senior Customer Success Manager at TargetBay, where they were responsible for customer success, customer handling, issue resolving, upsell, onboarding, understanding customer queries and assigning to the dev team, emailing, team handling, assigning work, understanding the team members, team huddles, team meetings, and training.

Senthil Nayanar S holds a Bachelor of Engineering (BE) in Computer Science from Anna University.

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Timeline

  • Sr. Customer Success Manager

    April, 2018 - present