Bruce McDonald

Bruce is responsible for leading the post-sales Customer Success team that has responsibility for support; professional services; technical account management; knowledge management and training. Bruce brings more than 20 years of senior executive experience in the IT industry, most recently with EIQ Networks where he was VP of Global Services. While there, he developed the SaaS expansion capabilities for the company. Prior to that, he led North American operations at Sophos Inc. for over a decade, including building and managing the professional services, support and operations organizations. He started his career at Seanix, PCsupport.com and ACCPAC where he played significant roles in support leadership, operations, client services and sales.

At Tasktop, customer success is everyone's job, but Bruce’s teams are responsible to combine all the customer facing initiatives to maximize the value our customers derive from Tasktop. Married with five children, Bruce has a passion for sports and coaches high school football in his time outside of Tasktop.