Pauline Ortega - Jaurigue

Pauline Ortega - Jaurigue has extensive experience in IT management and technical account oversight, currently serving as Director of IT at TaskUs since September 2019, following a role as Technical Account Manager. Prior to TaskUs, Ortega held the position of Technical Account Manager at Teleperformance (March 2014 - September 2019), providing key technical support across various programs. Experience includes serving as IT Site Operations Manager at IBM Solutions Delivery (December 2010 - January 2014), where infrastructure and application support were provided to ensure business continuity, and working as a Tech Ops Analyst at JP Morgan Chase & Co. (October 2005 - July 2010), managing vendor and asset projects for retail branches. Ortega began a career in customer service at Chase Home Lending Customer Care. Education was completed at the University of the Philippines, earning a BA in Journalism and Mass Communication from 1995 to 1999.