Anand Viswanathan

Anand Viswanathan currently serves as AVP & Global Head of CCaaS and Digo VX at Tata Communications since July 2022, focusing on enhancing customer interaction platforms and personalized experiences. Prior to this role, Anand was the Director of CX Service Offer Management at NTT Ltd. from October 2019 to July 2022, where the emphasis was on improving customer experiences through intelligent workplace solutions. Anand's extensive experience also includes a tenure as Vice President at Servion Global Solutions, where responsibilities encompassed co-creating solutions for operational efficiency and managing client engagements in the APAC region. Earlier career roles include Senior Manager at Tata Consultancy Services, DGM at Allsec Technologies, and Engineer at TATA TELECOM Limited. Anand holds a BE in Electronics from VESIT, Mumbai University, completed in 1999.