Orna Fomin

Orna Fomin currently serves as the Director of Call Center Operations at Tauck since June 2018, with previous experience as Director of Reservations Product Development at TravelClick from July 2017 to June 2018. Fomin spent over seven years at Starwood Hotels & Resorts Worldwide, Inc., where significant contributions included the role of Director of CRM Applications & Operations, overseeing the development of CRM platforms and coordinating direct marketing initiatives. Achievements at Starwood include the expansion of the CRM program and the integration of the CRM system with major Property Management Systems, enhancing operational efficiencies. Fomin's career began at Starwood in various managerial roles, including Senior Manager of Customer Insight, after earning a Bachelor of Science degree in Civil Engineering from Manhattan University in 1998.