Desiree Steward has a diverse work experience, starting with their role as a Taxslayer Pro Tech Support at TaxSlayer in 2022. In this position, they successfully migrated PII documents and tax return data while resolving over 300 tickets in just 3 months. Desiree achieved the highest resolved ticket count in the Pro Tech Department.
Prior to their role at TaxSlayer, they worked as a Security Operations Center Analyst at Augusta University Information Technology from April 2021 to May 2022.
Desiree's work experience also includes roles at Augusta University, where they served as the Student Activity Center Manager from August 2019 to April 2021. In this role, they provided supervision, trained new staff, and assisted JSAC faculty and event coordinators. Additionally, they took on the role of Lead Orientation Leader from October 2019 to October 2020, where they prepared orientation leaders, adapted schedules to a virtual platform, and addressed student concerns about COVID-19.
Desiree Steward is currently pursuing a Bachelor of Science degree in Cybersecurity at Augusta University.
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