James L.

Director, Technology Support Services - Tds/oneneck IT Solutions at TDS

James L. has extensive work experience in various leadership and technical roles within the technology industry. James began their career as a Network Consultant for the Rockford Board of Education, where they led network administration projects for a large-scale organization. James then worked as a Network Engineering Consultant at Ameriprise Financial Services before transitioning to Senior IT Consultant at Keane Technologies, where they focused on client engagements in the manufacturing and financial services sectors.

James then joined Smart Solutions, Inc. as a Senior Consultant, providing enterprise clients with Windows Active Directory design consultation and Exchange Server administration. James later moved on to TDS Telecommunications LLC, where they served as a Senior Infrastructure Specialist, providing architectural design and system administration support for the company's enterprise applications.

Following their time at TDS Telecommunications LLC, James assumed the role of Director of Information Technology at Nicolosi Galluzzo LLP, overseeing IT operations and strategy for the law firm and its associated businesses. James successfully managed system integration and development projects during organizational changes and acquisitions.

James then joined TDS as a Senior Systems Engineer in the Managed Tools and Enterprise Storage group, where they developed and supported business services management tools. James later became a Senior Applications Systems Engineer, providing development and support for critical business services.

At TDS, James also held leadership positions, including Manager of Application Systems Engineering and Director of Applications Development & Support, Technical Services. In these roles, they managed enterprise applications and database teams, oversaw application development and support groups, and provided strategic direction for Microsoft tool adoption and Azure management.

Outside of TDS, James served as an Executive Board Member of 2520, LLC, contributing to investment strategy and treasury/cash management operations.

Overall, James L. has a diverse background in IT leadership, application development and support, systems engineering, and strategic planning. James'sexperience encompasses various industries and a wide range of technologies, including Microsoft, SAP, Oracle, and Cisco.

James L. completed their Master of Business Administration (MBA) with a focus on Strategic Management from the University of Wisconsin-Madison from 2016 to 2018. Prior to that, they earned a Bachelor of Business Administration (BBA) with a minor in Computer Information Systems, graduating Cum Laude from Edgewood College. James also pursued studies in Computer and Information Sciences at Rock Valley College. Alongside their formal education, they obtained certifications including ITIL v3 and Microsoft Certified Systems Engineer in 2009 and 1999 respectively.

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Timeline

  • Director, Technology Support Services - Tds/oneneck IT Solutions

    August, 2021 - present

  • Director, Applications Development & Support, Technical Services

    May, 2018

  • Manager, Application Systems Engineering

    October, 2014

  • Senior Applications Systems Engineer

    July, 2011

  • Senior Systems Engineer - Managed Tools And Enterprise Storage, Operations

    August, 2008

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