Jyoti Thapliyal

Jyoti Thapliyal is a skilled IT professional with a solid background in incident management and support roles. With experience as a Senior Engineer at Team Computers from August 2021 to May 2023, Jyoti excelled in task prioritization and efficiency within the Incident Management Operation Team. Prior to this role, Jyoti served as a Software Development Engineer (SDE) at WAISL Limited and as a Senior Executive at Aegis Global, where responsibilities included ticket generation and coordination between engineers and users. Additionally, Jyoti has expertise in application support from an earlier position at Wipro, focusing on ticket logging and L1/L2 support. Jyoti holds a Bachelor's degree in Computer Science from APJ Abdul Kalam Technological University, completed in 2014.