Gavin Miles

Gavin Miles is an accomplished professional with extensive experience in software consulting and support. Currently serving as a Product Owner and Senior Software Consultant at TEAM Software since August 2017, Gavin collaborates closely with support and development teams to prioritize and resolve customer issues while enhancing internal processes and training new staff. Previously, Gavin held the position of Training and Support Advisor at E P Morris and Company Limited, where bespoke software support and client training were key responsibilities. Prior roles include IT Infrastructure Engineer at eTech Solutions Ltd, providing comprehensive IT support and infrastructure management, and Communications System Operator with HM Forces, leading a team to maintain communication systems and implement IT solutions. Educationally, Gavin's background includes training in the British Armed Forces, paired with studies at South Birmingham College.