Madison O'Brien

Madison O'Brien currently serves as the Enablement & Community Lead at Teamgage, driving successful onboarding initiatives and creating extensive training materials to enhance customer integration. With experience as a Customer Success Manager and Analyst, Madison has developed strong client relationships and provided data-driven insights to improve customer satisfaction. Involvement with the Global Shapers Community includes mentoring new leaders and managing impactful projects. Additional advisory roles with GiveBack and participation in The Community Collective highlight Madison's commitment to community engagement and development. Prior experience in human resources and culture initiatives at SWEAT and WorkXtra Group underlines Madison's strong foundation in employee engagement and compliance management. Academic credentials include a Graduate Diploma in Psychology from the University of Adelaide and a Bachelor's in Business from Flinders University.