Laura Villavicencio Lugo

Laura Villavicencio Lugo's work experience includes various roles in customer success, sales, management, and administration. Laura currently works at TeamSnap as a Customer Success Manager - Mid Market Team Lead, where they focus on increasing revenue, improving customer retention, reducing customer churn, and collaborating with cross-functional teams. Prior to their current role, Laura worked as a Customer Success Manager at the same company.

Laura also has experience as the Chief Executive Officer of GENX SPORTS CLUB, where they were responsible for budgeting, leadership, and supervision of athletic programs and facilities. Laura also owned and managed MJI Fitnesswear, handling day-to-day operations, brand building, product promotion, and importation.

Additionally, Laura has worked as a Sales Representative and Customer Success/Customer Coach at SportsEngine. Laura gained digital marketing experience as a Sales Assistant/Digital Coordinator at Lotus Bakersfield, where they developed and implemented digital marketing strategies for clients.

Laura started their professional journey as an Administrative Assistant at Corporation for Better Housing and gained valuable work experience as a Chevron STARS Student, providing support in the Drilling & Completions department.

Overall, Laura Villavicencio Lugo has a diverse background with experience in customer success, sales, management, administration, and digital marketing.

Laura Villavicencio Lugo holds a Bachelor's degree in Liberal Arts and Sciences/Liberal Studies from California State University, Bakersfield, which they obtained from 2010 to 2020. Laura also obtained a High School Diploma from Golden Valley High School from 2006 to 2010. Additionally, they have pursued higher education with a Master of Business Administration (MBA) degree in Business Administration and Management, General from the University of Phoenix from 2021 to 2023. Laura is currently attending Full Sail University, pursuing a Master's degree in Entertainment - Sports Management Track, which they are expected to complete in 2024.