Saunak Mukherjee

Customer Success Manager at TeamStreamz

Saunak Mukherjee has three years of work experience in the customer success and content management fields. In 2021, they began working as a Customer Success Manager for Streamz, where they are responsible for taking on new client projects and managing their growth on the platform. Saunak'stasks include onboarding, project planning, content and engagement strategy, data analysis and interpretation, and creating internal documentation of best practices and guidelines.

Prior to this, they worked as an Engagement Manager for TeamStreamz from 2018 to 2021. Saunak'sjob entailed 'bite-sizing' of existing content, creating new content, sales collateral adaptation, and close tracking of user engagement on the mobile platform. Saunak also maintained regular communication with clients across 11 countries.

From 2017 to 2018, they worked as a Contributing Writer - Content and Copy for Could Be Verse.

Saunak Mukherjee attended Loyola High School from 2008 to 2015 and then went on to pursue a Bachelor of Arts in Journalism and Mass Communication at Amity University Mumbai from 2015 to 2018.

Links

Timeline

  • Customer Success Manager

    October, 2021 - present

  • Engagement Manager

    August, 2018